car storer Interview Questions and Answers
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What are your hours of operation?
- Answer: Our hours of operation are [Insert Hours - e.g., Monday-Friday 8am-6pm, Saturday 9am-5pm, Sunday Closed]. These hours are subject to change, so it's best to call ahead or check our website for the most up-to-date information.
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What types of vehicles do you store?
- Answer: We accommodate a variety of vehicles, including cars, trucks, SUVs, motorcycles, RVs (depending on size), and boats (depending on size and access). Please inquire about specific vehicle types and dimensions to ensure compatibility with our facilities.
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What security measures do you have in place?
- Answer: Security is our top priority. We utilize [List security measures - e.g., 24/7 surveillance cameras, gated access with individual unit codes, perimeter fencing, on-site security personnel (if applicable), motion detectors]. We also maintain detailed records of all entries and exits.
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What is your pricing structure?
- Answer: Our pricing is based on [Explain pricing factors - e.g., unit size, vehicle type, length of storage]. We offer a range of options to suit different budgets and needs. Please contact us for a detailed price quote, providing the specific vehicle dimensions and desired storage duration.
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What is your cancellation policy?
- Answer: Our cancellation policy requires [Explain cancellation policy - e.g., a 30-day written notice] before the end of your current billing cycle. Early termination may incur fees as outlined in our rental agreement. Please review the full policy in your contract.
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Do you offer insurance?
- Answer: [Answer Yes or No]. If yes, explain the coverage. If no, recommend customers obtain their own insurance. We strongly recommend that all customers maintain their own comprehensive insurance coverage for their stored vehicles.
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What is the process for accessing my vehicle?
- Answer: Access to your vehicle is [Explain access procedures - e.g., granted through a unique access code or key fob. You may need to schedule an appointment for access during non-business hours.].
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Do you have climate-controlled units?
- Answer: [Answer Yes or No, and if yes, explain the details, including any added costs].
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What is the condition of your facility?
- Answer: Our facility is well-maintained and regularly inspected to ensure a safe and secure environment for your vehicle. [Mention any special features, like paved roads, lighting, etc.]. We pride ourselves on keeping our facility clean and organized.
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What are your payment options?
- Answer: We accept [List accepted payment methods - e.g., cash, check, credit cards, debit cards].
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What happens if my vehicle breaks down while in storage?
- Answer: We are not responsible for vehicle maintenance or repairs. You should ensure your vehicle is in good working order before storage. If your vehicle malfunctions while in storage, you will be responsible for arranging and paying for any necessary repairs.
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Do you allow for vehicle maintenance on-site?
- Answer: [Answer Yes or No, and if yes explain the specifics and any limitations or rules.]
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What is your policy on storing hazardous materials?
- Answer: We do not allow the storage of hazardous materials, including gasoline, propane tanks, or other flammable substances. This is for the safety and security of all our customers and our facility.
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Can I store personal belongings in my vehicle while it's in storage?
- Answer: While you can store some personal belongings in your vehicle, we are not responsible for their loss or damage. We recommend removing valuable or sensitive items.
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