craps dealer Interview Questions and Answers
-
What are the basic rules of craps?
- Answer: Craps involves players betting on the outcome of rolling two dice. The shooter rolls the dice, and the result determines whether the Pass Line bet wins or loses. A 7 or 11 on the "come-out roll" (first roll) wins, a 2, 3, or 12 loses. Any other number becomes the "point." The shooter continues to roll until they either roll the point (win) or a 7 (lose). Various other bets can be made with different odds and payouts.
-
Explain the difference between the Pass Line and Don't Pass Line bets.
- Answer: The Pass Line bet wins if the shooter rolls a 7 or 11 on the come-out roll, or if they roll the point before a 7. The Don't Pass Line bet is the opposite; it wins if the shooter rolls a 2 or 3 on the come-out roll, or if they roll a 7 before the point. A 12 on the come-out roll is a push (tie) for the Don't Pass Line.
-
Describe the different types of proposition bets.
- Answer: Proposition bets are bets placed on the outcome of a single roll of the dice. Examples include betting on specific numbers (like a 7 or a specific combination), or betting on whether the total will be odd or even, high or low.
-
What is the role of the stickman in craps?
- Answer: The stickman controls the pace of the game, calls the rolls, handles the dice, and collects losing bets and pays winning bets. They also oversee the overall smooth operation of the table.
-
How do you handle a suspected cheater at the craps table?
- Answer: I would discreetly observe the player's actions and report any suspicious behavior to my pit boss. I would never confront the player directly.
-
What is the house edge in craps, and how does it vary depending on the bet?
- Answer: The house edge varies significantly depending on the bet. Pass Line and Don't Pass Line bets have a relatively low house edge (around 1.4% for Pass Line and slightly higher for Don't Pass Line). Proposition bets generally have much higher house edges.
-
Explain the concept of odds bets in craps.
- Answer: Odds bets are additional bets that can be made after a point has been established. They are true odds bets, meaning there's no house edge if the casino offers full odds. They only pay true odds based on the probability of rolling the point versus rolling a seven before the point.
-
How do you handle a dispute between players?
- Answer: I would remain calm and neutral, listen to both sides, and refer to the game rules to resolve the issue. If I can't resolve the dispute, I would call my pit boss for assistance.
-
What are some common mistakes players make in craps?
- Answer: Common mistakes include chasing losses, betting too much money, not understanding the odds of different bets, and failing to manage their bankroll effectively.
-
How do you ensure the security of the chips and money at your table?
- Answer: I would follow all casino procedures for handling cash and chips, including regular counts, drop box procedures, and maintaining a watchful eye on the table and its surroundings.
-
What is your experience with handling large amounts of cash?
- Answer: [Candidate should describe their experience, emphasizing accuracy, speed, and security measures followed.]
-
Describe your customer service skills.
- Answer: [Candidate should describe their ability to remain calm and professional under pressure, handle difficult customers, and provide excellent service.]
-
How do you deal with a drunk or disruptive player?
- Answer: I would maintain a calm and professional demeanor, try to de-escalate the situation, and if necessary, call security.
-
How do you maintain your composure under pressure?
- Answer: [Candidate should describe techniques for stress management, such as deep breathing or positive self-talk.]
-
What is your understanding of responsible gambling practices?
- Answer: [Candidate should describe their knowledge of responsible gambling initiatives, such as setting limits, encouraging breaks, and knowing when to seek help.]
-
How do you handle a situation where a player claims a mistake in the payout?
- Answer: I would review the situation carefully, check the table's cameras if available, and follow casino protocol for resolving disputes. Accuracy and fairness are paramount.
-
Are you comfortable working on your feet for extended periods?
- Answer: Yes.
-
Are you comfortable working evenings, weekends, and holidays?
- Answer: Yes.
-
What is your experience working in a fast-paced environment?
- Answer: [Candidate should describe their experience, emphasizing their ability to multitask and stay organized.]
-
Why are you interested in working as a craps dealer?
- Answer: [Candidate should explain their reasons, highlighting their interest in the game, their enjoyment of working with people, and their desire for a challenging and rewarding career.]
-
What are your salary expectations?
- Answer: [Candidate should state their salary expectations based on research and experience.]
-
What are your strengths?
- Answer: [Candidate should list their strengths, focusing on those relevant to the job, such as math skills, customer service skills, and ability to work under pressure.]
-
What are your weaknesses?
- Answer: [Candidate should choose a weakness and explain how they are working to improve it. Avoid generic weaknesses.]
-
Why should we hire you?
- Answer: [Candidate should summarize their qualifications and explain why they are the best candidate for the job.]
-
Do you have any questions for me?
- Answer: [Candidate should ask thoughtful questions about the job, the casino, or the company culture.]
-
What is the procedure for handling a malfunctioning dice?
- Answer: I would immediately stop the game, report the issue to the pit boss, and follow casino protocol for replacing the dice.
-
How do you calculate payouts for different bets quickly and accurately?
- Answer: I have a strong understanding of math and the payout structures for all craps bets. I can quickly and accurately calculate payouts using mental math and casino-provided payout charts.
-
Describe a time you had to handle a difficult situation at work.
- Answer: [Candidate should describe a situation, emphasizing their problem-solving skills and ability to remain calm under pressure.]
-
How familiar are you with different chip denominations and colors?
- Answer: I'm very familiar with different chip denominations and colors used in casinos and can quickly identify and handle them accurately.
-
What is your experience with using a craps table layout?
- Answer: [Candidate should describe their experience using a craps layout and explain how they would quickly identify and handle different bets.]
-
Explain the concept of "come" and "don't come" bets.
- Answer: Come bets mirror Pass Line bets, but are made after the come-out roll. Don't Come bets mirror Don't Pass Line bets, but are also made after the come-out roll. Each bet has its own point established on subsequent rolls.
-
What is a "place bet" in craps?
- Answer: A place bet is a bet on a specific number (4, 5, 6, 8, 9, or 10) to be rolled before a 7.
-
How do you handle large crowds of players at the table?
- Answer: I can manage and handle large crowds while maintaining a professional demeanor and ensuring fair play for all players. I can prioritize bets and handle the pace efficiently.
-
What is your proficiency in handling cash transactions?
- Answer: I am very proficient in handling cash transactions, accurately counting money, and making change quickly.
-
How do you maintain accuracy in a high-pressure environment?
- Answer: Through careful attention to detail, double-checking my work, and staying focused on the task at hand.
-
What is your understanding of casino regulations and compliance?
- Answer: [Candidate should demonstrate their understanding of relevant regulations and their commitment to compliance.
-
How do you maintain a positive and professional attitude with players?
- Answer: I maintain a positive and professional attitude through consistent courtesy, efficient service, and clear communication.
-
Describe your teamwork skills.
- Answer: [Candidate should describe their ability to work effectively with others, sharing responsibility and collaborating to achieve common goals.]
-
How do you handle stressful situations such as large payouts or player disputes?
- Answer: I remain calm, follow established procedures, and ensure fairness and accuracy in all transactions. I work efficiently to resolve disputes.
-
What is your familiarity with different types of dice and their potential flaws?
- Answer: I know the standard casino dice and can identify potential issues like chipped or altered dice, reporting them immediately to the pit boss.
-
What are your strategies for managing your time effectively at the craps table?
- Answer: I prioritize tasks, manage multiple bets simultaneously, and stay organized to ensure a smooth and efficient game flow.
-
How do you ensure the integrity of the game?
- Answer: By adhering strictly to casino rules and procedures, closely monitoring gameplay, and reporting any suspicious activity to the pit boss immediately.
-
What is your understanding of the different types of chips used in casinos, and their value?
- Answer: I'm familiar with the various chip denominations and colors used in casinos and can accurately handle and identify them.
-
What is your experience with handling cash drops and chip counts?
- Answer: [Candidate should explain their experience with cash drops and chip counts, emphasizing accuracy and security.
Thank you for reading our blog post on 'craps dealer Interview Questions and Answers'.We hope you found it informative and useful.Stay tuned for more insightful content!