check viewer Interview Questions and Answers

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Check Viewer Interview Questions and Answers

  1. What is a check viewer?

    • Answer: A check viewer is a software or hardware device that allows users to view and manage digital images of checks. This typically involves scanning checks and storing them in a digital format for record-keeping, processing, and analysis. Some check viewers may also offer features like search, filtering, and reporting.

  2. What are the benefits of using a check viewer?

    • Answer: Benefits include improved efficiency in check processing, reduced storage space requirements (compared to physical storage), enhanced security through better access control, easier search and retrieval of checks, and better audit trails.

  3. How does a check viewer improve efficiency?

    • Answer: By automating the process of check handling, a check viewer significantly speeds up tasks like data entry, reconciliation, and archival. It eliminates manual handling and the associated errors and delays.

  4. What security measures are important in a check viewer system?

    • Answer: Security features should include access control (user authentication and authorization), encryption of check images and data, audit trails to track access and modifications, and regular security updates to protect against vulnerabilities.

  5. What are the different types of check viewers available?

    • Answer: Check viewers can range from simple desktop applications to sophisticated enterprise-level systems integrated with accounting software. They might be cloud-based, on-premise, or a hybrid solution. Some are specialized for specific industries (e.g., banking, healthcare).

  6. How does a check viewer integrate with accounting software?

    • Answer: Integration typically involves APIs or other data exchange methods to automatically import check data (amounts, dates, payer information) into the accounting system, eliminating manual data entry and reducing errors.

  7. What are the common features of a check viewer?

    • Answer: Common features include image viewing and zooming, search and filtering capabilities (by date, amount, payer, etc.), data extraction from check images (OCR), export functionality (PDF, CSV, etc.), and reporting tools.

  8. What are some of the challenges in implementing a check viewer system?

    • Answer: Challenges include the initial cost of the system, integration with existing systems, training staff on the new system, ensuring data security and compliance with regulations (e.g., PCI DSS), and managing the large volume of digital check images.

  9. How does OCR technology work in a check viewer?

    • Answer: Optical Character Recognition (OCR) software uses image processing and pattern recognition to extract textual data (amounts, account numbers, etc.) from check images. The accuracy of OCR depends on the quality of the scanned image and the sophistication of the OCR engine.

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