card seller Interview Questions and Answers
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What sparked your interest in selling cards?
- Answer: My passion for collecting cards, coupled with a desire to share that passion and build a community around it, led me to start selling cards.
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What types of cards do you specialize in?
- Answer: I specialize in [Specific card type, e.g., vintage baseball cards, Pokemon cards, Magic: The Gathering cards]. I have a strong knowledge base and inventory in this area.
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How do you authenticate the cards you sell?
- Answer: I carefully examine each card for authenticity using a combination of methods, including comparing it to known authentic examples, checking for signs of tampering, and using reputable grading services when necessary.
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How do you price your cards?
- Answer: I price my cards based on market value, considering factors such as condition, rarity, demand, and comparable sales on platforms like eBay and TCGplayer.
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What is your return policy?
- Answer: I offer a [Number]-day return policy for cards that are not as described. The card must be returned in the same condition it was received.
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How do you handle damaged cards during shipping?
- Answer: I use rigid card protectors, top loaders, and sturdy shipping boxes to ensure cards arrive safely. I also include insurance on high-value shipments.
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What payment methods do you accept?
- Answer: I accept PayPal, credit cards, and [other payment methods].
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How do you stay updated on the latest card values and trends?
- Answer: I regularly monitor online marketplaces, price guides, and relevant forums to stay informed about current market trends and price fluctuations.
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Describe your customer service philosophy.
- Answer: My goal is to provide exceptional customer service, ensuring prompt responses to inquiries, accurate order fulfillment, and a positive overall experience.
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