accredited pharmacy technician Interview Questions and Answers
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What are your strengths as a pharmacy technician?
- Answer: My strengths include attention to detail, accuracy in dispensing medications, proficiency in using pharmacy software, excellent communication skills, and the ability to work efficiently under pressure. I am also a quick learner and adaptable to new technologies and procedures.
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What are your weaknesses as a pharmacy technician?
- Answer: I sometimes struggle with multitasking when faced with a very high volume of prescriptions, but I am actively working on improving my time management skills through prioritization techniques. I also strive to be more assertive in seeking clarification when unsure about a prescription.
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Describe your experience with pharmacy software.
- Answer: I am proficient in using [Name specific software, e.g., Rx30, EPIC]. I am comfortable with data entry, prescription filling, inventory management, and generating reports using the software. I am also familiar with the software's security features and protocols.
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Explain your understanding of HIPAA regulations.
- Answer: HIPAA regulations ensure the privacy and security of patient health information. I understand the importance of protecting patient confidentiality and am familiar with the rules surrounding disclosure of protected health information (PHI). I know that PHI should only be accessed on a need-to-know basis and that strict protocols must be followed to maintain its security.
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How do you handle a stressful situation in the pharmacy?
- Answer: In stressful situations, I prioritize tasks, focus on accuracy, and communicate clearly with my colleagues and the pharmacist. I take deep breaths to manage my anxiety and remain calm and professional. I also understand the importance of seeking assistance when needed.
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Describe your experience with inventory management.
- Answer: My experience includes receiving, stocking, and managing medication inventory. I am familiar with tracking expiration dates, identifying outdated medications, and ensuring proper storage conditions. I have experience using inventory management software to track stock levels and order supplies.
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How do you ensure accuracy in dispensing medications?
- Answer: Accuracy is paramount. I always double-check prescription labels against the medication order, verify patient information, and count medications carefully. I utilize barcoding systems whenever available and follow the "five rights" of medication administration (right patient, right medication, right dose, right route, right time).
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How do you handle a prescription error?
- Answer: If I suspect an error, I immediately report it to the pharmacist. I would explain the situation clearly and provide all relevant information. I understand the importance of documenting the error and following established procedures for correcting it.
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What is your experience with compounding medications?
- Answer: [If experienced, detail experience. If not, state that you have not had extensive experience but are eager to learn and are familiar with sterile compounding techniques and aseptic practices. If certified, mention it].
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How do you interact with patients?
- Answer: I interact with patients professionally and respectfully. I listen attentively to their questions and concerns, provide clear and concise information, and maintain patient confidentiality.
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Explain your understanding of different medication routes of administration.
- Answer: I understand the various routes of administration, including oral, topical, intravenous, intramuscular, subcutaneous, and others. I know that each route has specific considerations and potential implications.
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Describe your knowledge of common medications and their uses.
- Answer: I am familiar with common medication classes, such as antibiotics, analgesics, antihypertensives, and others. I understand their general uses, potential side effects, and contraindications.
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How do you stay updated on changes in pharmacy regulations and practices?
- Answer: I stay updated through professional journals, continuing education courses, and online resources. I also participate in regular staff meetings and training sessions provided by the pharmacy.
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Why are you interested in working at this pharmacy?
- Answer: [Tailor this answer to the specific pharmacy. Research the pharmacy and mention specific aspects that appeal to you, such as their community involvement, commitment to patient care, or innovative practices.]
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What are your salary expectations?
- Answer: Based on my experience and research of similar positions in this area, my salary expectation is within the range of $[Range].
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What are your long-term career goals?
- Answer: My long-term goals include continued professional development in pharmacy and potentially pursuing further certifications, such as becoming a certified pharmacy technician in specialized areas. I am also interested in potentially taking on more responsibility within the pharmacy.
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Why did you leave your previous job?
- Answer: [Be honest but positive. Focus on reasons for seeking new opportunities rather than dwelling on negativity from previous roles.]
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